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LVMH Perfumes & Cosmetics LVMH

LVMH Beauty— 零售主管— 广州/深圳

1. Retail:

- Responsible for store's daily operations, and sales target; increase the products sell through; promoted employee’s sales passion and performance.

- Coordinate retail projects such as pop up/store opening, closing, renovation, relocation with cross function.

- Drive store retail excellence via visual merchandising guideline deployment, execution transparency and improvement.

- Corp with landlords build up a good relationship and help to business growth.


2. Training: working closely with field trainer, Plan and implement on trainings for sales staff on, selling skills, customer service standard, and products training.


3. CRM: Following the brand CRM program, assist and set up store CRM mechanism, training, deployment, and results follow up.


4. Team:

- Set up effective structure to maintain a low turnover rate and reduce overtime hours.

- Recruitment and selection applicable BA, maintain a positive BA team.

- Coaching BA team to make sure they are qualified for the job content.


5. Operation:

- Ensure operational policies and procedures are developed and effectively implemented.

- Standardize the stock management, Uniform, Packaging, Equipment, Stationary, Facilities arrangement.

- Control BA and operation cost in principle, manage invoice and payment days to make sure store ordering process in normal.

- Carry our regular stock taking and share results with line manager.

- Work closely with internal parties to ensure smooth operations.


6. Risk control:

- Assist BA in handling consumer complaints in a timely manner.

- Timely feedback and cooperation with local government agencies for inspection.


Job Requirement:

· 3-5 years’ related experience of retail operation in a multi-national company in retail industry

· Strong analogical and quantitative skills.

· Strong leadership skills with confident presentation skills.

· Preferred background: fragrance, beauty, fashion, FMCG.

· Excellent communication and interpersonal skills.

· High responsibility and Integrity.