Makeup Trainer or Assistant Training Manager

PURPOSE OF THE JOB

§ Serve as makeup artistry expert, delivering creative excellence with commercial awareness to elevate team capabilities;

§ Execute and adapt makeup training curricula based on global frameworks, tailoring content to address market-specific needs;

§ Support data-informed training delivery, translating category performance insights into practical coaching initiatives;

§ Coach and develop Makeup Artists and Beauty Consultants, nurturing artistic passion while contributing to training ROI;

§ Facilitate communication between headquarters, Area Trainers, and Makeup teams to ensure standards alignment and priority execution；

MAIN RESPONSABILITIES

1. MAKEUP ARTISTRY EXPERTISE & CURRICULUM DEVELOPMENT

§ Develop and localize makeup training courseware based on headquarters' global materials, adapting content to local market needs while maintaining brand DNA and artistic standards

§ Deliver inspiring makeup training sessions with demonstrated expertise in makeup techniques, and artistry trends

§ Standardize and digitize makeup training assets, ensuring consistent delivery of technical knowledge across all touchpoints

2. BUSINESS ACUMEN & DATA-DRIVEN TRAINING

§ Demonstrate strong business concept understanding of makeup category performance and franchise-level analysis

§ Monitor trend movements and color performance data to inform training priorities and product focus

§ Analyze retail metrics with digital sensitivity: Key 15 Door, SKUs, AUS, IPT, and sales conversion rates

§ Translate data insights into targeted training interventions for underperforming doors or new launch support

§ Deliver monthly training effectiveness reports correlating learning metrics with business KPIs and commercial outcomes

3. STAKEHOLDER COMMUNICATION & COLLABORATION

§ Serve as primary liaison with headquarters for training content alignment, policy updates, and global program implementation

§ Coordinate seamlessly with Area Trainer teams to ensure consistent execution and quality standards across regions

§ Collaborate closely with Makeup category teams to align training calendars with product launch timelines and commercial priorities

§ Facilitate cross-functional communication between Sales, Marketing, and PR to integrate training into brand campaigns and VIP events

4. REGIONAL TRAINING OPERATIONS & TALENT DEVELOPMENT

§ Oversee training execution quality through regular store visits, audits, and live coaching sessions

§ Design advanced development programs for MUAs and high-potential Beauty Consultants, establishing certification frameworks

§ Build regional talent pool and succession pipeline for critical roles (MUA/Leads) with focus on artistic capability and commercial potential

§ Coach and assess junior trainers/MUAs with an outgoing, high-energy approach—transforming work achievements into motivation and team inspiration

§ Develop targeted improvement plans for business pain points, converting training into measurable sales growth

5. KEY PROJECTS & BRAND REPRESENTATION

§ Lead end-to-end training coordination for HPP: needs analysis, content development, execution, and post-event evaluation

§ Manage quarterly new product launch training, Makeup Competitions, and Beauty Masterclasses with professional delivery

§ Represent brand at media events, fashion shows, and KOL makeup classes with authentic passion and emotional connection to the artistry

§ Provide technical support for VIP client events and major roadshows, demonstrating both technical excellence and inspirational presence

KEY FIGURES

§ Training Excellence: Training coverage rate, Makeup knowledge assessment pass rate, Training NPS, Courseware localization completion rate

§ Business Impact: Makeup category sales growth in trained doors, Service conversion rate improvement, Key 15 Door product sell-out performance, trend forecast accuracy

§ Talent Development: MUA certification rate, High-potential retention rate, Training participant satisfaction

§ Operational Excellence: Budget utilization rate, On-time project delivery rate, Store audit compliance, Digital training asset utilization

RELATIONSHIPS

§ Internal: Training Team, Sales Management, Makeup Team, Marketing, PR, Headquarters Training Teams, Makeup Artists, Beauty Consultants,

§ External: KOLs/VIPs, Agency Partners

PERSON SPECIFICATION

EDUCATION & EXPERIENCE:

§ Bachelor's degree or above

§ 5+ years training experience in luxury beauty/fragrance industry, with in team coordination or project leadership

§ Proven track record in training system establishment and end-to-end project management

CORE COMPETENCIES:

§ Strategic Thinking: Ability to translate business objectives into training strategies with data sensitivity and commercial acumen

§ People Leadership: Virtual team management experience, capable of motivating and developing trainers/MUAs

§ Cross-functional Collaboration: Strong stakeholder management and influencing skills across Sales and Marketing

§ Innovation Execution: Experience with digital learning tools (LMS, micro-learning) to drive training innovation

TECHNICAL SKILLS:

§ English (written & spoken) as business language; Mandarin required

§ Proficiency in MS Office (Excel data analysis, PowerPoint visualization);

§ Expert facilitation skills, course development capability, and coaching techniques

PERSONAL ATTRIBUTES:

§ Professional image representing luxury brand aesthetic and beauty sensibility

§ High resilience and adaptability to frequent business travel

§ "D.I.O.R" Mindset: Details orientation, Innovation drive, Optimization focus, Results accountability