TEAM MANAGER/TEAM MANAGER-哈尔滨

Ensure achievement of team targets on monthly and annual basis

Team Management and Development

-Ensure your team delivers the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Louis Vuitton

-Attitudes. Support them with consistent coaching, identify their development and training needs, partner with the Field Coach

-Trainer to tailor individual action plans

-Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager

-Set individual and team goals; proactively assess and manage performance against expectations

-Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between managers

Client and Business Development

-Support the team in building long term Client relationship, leveraging the different clienteling tools

-Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client-related

situations

-Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training)

-Proactively provide the Country office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within the team

-Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling,

training and team animation

Selling and Floor Management

-Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client

repurchase

-Build and develop own Client portfolio

-Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Louis Vuitton Promise standards are achieved

Optional: Champion a Product Category

-Be the store point of reference to the Country Merchandising team, providing them with feedback (product performance, quality,Client related information, local market, competitors, trends, missing opportunities…) leveraging the Expert Advisors’ knowledge

-Support the product category business, convey enthusiasm and passion via team animations, morning briefings, share information and mentoring, improve operations, define and implement action plans to drive sales

Operations

-Ensure policies, Brand standards and grooming guidelines are communicated and implemented

-Support Operations team in inventory management

-Support Store Manager in staff planning (workforce management)