Visual Merchandising Leader - Full Time - Flagship - New York, NY

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.

Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.

As a Visual Merchandising Leader, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.

About the Job

You are an experienced Visual Merchandising Leader, and you have:

• Create visually compelling product presentations that drive cross-selling and reflect brand standards with strong attention to detail and design excellence.
• Implement and maintain visual merchandising (VM) guidelines, ensuring consistent store zoning, stock rotation, and daily upkeep.
• Collaborate with store leadership, merchandising, and PR teams to support sales growth, in-store events, and marketing initiatives.
• Act as a VM subject matter expert, maintaining deep product knowledge and adapting guidelines to suit store-specific needs.
• Coach and engage team members to uphold VM standards, fostering curiosity, professionalism, and a high-energy sales environment.
• Monitor store conditions and inventory needs, ensuring lighting, props, and fixtures are maintained and reordered as necessary to uphold premium presentation standards.
• Zoning optimization: Analyze sales report and heat map to make recommendations for product placement and maximize shelf productivity
• Pay range $28.00 - $30.00 per hour with the ability to participate in a sales incentive bonus pay program. The compensation displayed is a good faith estimate for this position.

About You

You are an experienced Visual Merchandising Leader, and you have:

• 1-2 years’ experience working in a multi-cultural retail environment
• Experience in luxury, Fashion/Cosmetics/Lifestyle Brands
• Leadership and coaching skills
• Digital proficiency, learning agility and growth mindset
• A winning personality to easily establish trustful relationships

What We Offer

You can expect a range of benefits, including:

• Recognition awards that celebrate your achievements
• Exclusive employee discounts on Swarovski products
• Paid volunteering leave to support causes you care about
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Comprehensive product and personal training to help you grow
• Opportunities for career development

Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.

All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.