Team Manager - Antwerp

Description

We are looking for a passionate Team Manager to lead our team in Brussels. In this pivotal role, you will elevate the client journey through exceptional client experiences, drive business performance and nurture the growth of talents embody the values of Louis Vuitton.

If you are driven by retail excellence and you are passionate developing high-performing team, this is a great opportunity to join our Maison.

Les missions

Your key responsibilities

• Recruit, inspire and empower your team to achieve excellence in performance and client experience.
• Identify and nurture individual development needs, ensuring continuous training and growth.
• Deliver regular, thoughtful performance evaluations to support long-term success.
• Act as an ambassador, fostering a positive and inclusive environment aligned with Louis Vuitton values.

Client experiences excellence

• Guide the team in delivering a refined selling ceremony rooted in savoir-faire and emotional connection.
• Monitor client feedback and implement improvements to further enhance satisfaction.
• Cultivate a true client-centric mindset through coaching, tools and data-driven insights.

Product expertise & sales performance

• Maintain a good understanding of the Louis Vuitton universe, our collections, craftsmanship and heritage.
• Ensure optimal product assortment and flawless visual representation in collaboration with Merchandising and Visual Merchandising.
• Drive sales performance by setting smart objectives, analyzing results and implementing strategic actions and close collaboration with the Store Manager and internal business partners.
• Identify growth opportunities for your business by follow trends and market developments and anticipate accordingly.

Operational excellence

• Oversee daily operations in partnership with the Operations Manager, including inventory, shipping, and product flow.
• Ensure a pristine, organized and visually inspiring environment that reflects the Louis Vuitton spirit.
• Maintain full compliance with Maison policies, procedures and local regulations.

 

 

Profil

Your profile Fluent in Dutch At least 5 years of experience in a similar role Strong client-relationship building with proven sales and business development impact Experienced in leading, coaching, and developing high-performing teams of about 5-10 people Solid product knowledge with expertise in Fashion & Leather Goods retail Excellent priority and time management, collaboration and operational excellence Inspiring leadership grounded in a client-centric mindset Impact-driven, able to motivate and influence teams effectively Growth-minded, continuously seeking improvement and innovation

Étapes du recrutement

• Following the submission of your application, you will receive via email the first feedback on your application.
• Successful applicants will be moving to the first steps of the recruitment process, to complete an EasyRecrue video interview. Please keep an eye on your emails as the invitation will be sent from ICIMS.
• Following the video interview, there will be (minimum) three rounds of interviews either via Zoom or in person (with Store Management team, Head Office Management team and HR) and a case study.