Store Manager (Temporary), Vancouver

Description

The RIMOWA Store Manager (Temporary) is responsible for the overall achievement of store business objectives. The Store Manager must provide leadership and manage a team toward generating sales through exceptional client relations, product knowledge and outreach initiatives while acting as a brand ambassador for RIMOWA.  

Les missions

Sales and Client Relations
• Achieve store sales goals and other financial targets
• Provide training for team in selling techniques and product knowledge
• Analyze store performance, identifying problems and crafting solutions. This includes monitoring and understanding sales reports and financial statements
• Demonstrate the highest level of service for a luxury brand, mentor team on service standards and assist in the cultivation of new and existing clients
• Act as a brand ambassador of RIMOWA, play an active role in the community and seek outreach/networking opportunities

Stock and Inventory Management
• Communicate with leaders to ensure inventory meets business needs
• Manage all repair processes in coordination with RIMOWA policy and procedures while providing exceptional customer service
• Conduct inventory counts, manage RTV’s and overall stock movement
• Ensure accurate and efficient receipt and transfer of all goods
• Execute well organized inventory counts

Team Management 
• Attract and recruit successful sales associates capable of being promoted into 
managerial positions 
• Coach the sales team on performance,  provide professional development, and nurture corporate culture 
• Motivate the sales team through the  creation of a fun work environment 
• Implement RIMOWA’s clienteling practices to build each team member’s business and overall store performance

Store Operations 
• Maintain operation of all POS functions to  ensure accurate store reporting  
• Maintain store payroll in accordance with  overall store budget 
• Create sales/marketing reports using Excel and Cedig. 
• Manage facilities and operational costs  
• Other ad hoc projects as determined by 
management

Visual Merchandising 
• Merchandise the store and execute window displays in accordance with company directives for collections  
• Maintain all display fixtures, lighting and marketing material  

Profil

• Completion of a High School diploma or equivalent   • Must possess at least 5 years’ experience in retail management with a luxury brand  • Proven ability to drive sales from start up, execute events and work in concert with marketing  • Talent for managing and developing a cohesive team  • Required to lift boxes up to 20lbs repeatedly   • Able to work evenings, weekends and holidays