Customer Service Senior - Export

pspan style=font-family:arial, helvetica, sans-serifstrong /strong/span/ppspan style=font-family:arial, helvetica, sans-serifstrongIf you’ve worn a pair of glasses, we’ve already met./strong/span/ppbrspan style=font-family:arial, helvetica, sans-serifWe are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over strong150 countries/strong access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi amp; Viganò and the GrandVision network), and leading e-commerce platforms./span/pp /ppspan style=font-family:arial, helvetica, sans-serifJoin our global community of over strong190,000/strong strongdedicated/strong strongemployees/strong around the world in driving the transformation of the eyewear and eyecare industry./span/pp /ppspan style=font-family:arial, helvetica, sans-serifuDiscover more by following us ona href=https://www.linkedin.com/company/essilorluxottica target=_blank rel=noopener LinkedIn/a! /u/span/pp /ppspan style=font-family:arial, helvetica, sans-serifstrongYour #FutureInSight with EssilorLuxottica/strong/span/ppspan style=font-family:arial, helvetica, sans-serifAre you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible./span/pp style=text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongYour Role/strong/span/pp style=text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifWe are looking for a dynamic and flexible Customer Service Senior with an international mindset to join our team as a manager. The ideal candidate will have strong organizational skills, a problem-solving attitude, the ability to work in a team-oriented environment and leadership./span/pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif /pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongMain Responsibilities:/strong/span/pul style=margin-bottom:0.0cm;margin-top:0.0pxli style=line-height:120%;margin:0.0cm 0.0cm 0.0cm 0.2px;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-indent:0.2pxspan style=font-family:arial, helvetica, sans-serifManage quotations, order processing, and shipment coordination/span/lili style=line-height:120%;margin:0.0cm 0.0cm 0.0cm 0.2px;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-indent:0.2pxspan style=font-family:arial, helvetica, sans-serifHandle international export procedures and ensure compliance with regulations/span/lili style=line-height:120%;margin:0.0cm 0.0cm 0.0cm 0.2px;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-indent:0.2pxspan style=font-family:arial, helvetica, sans-serifMonitoring and coordination of all phases: order processing, invoicing, shipping, export formalities, with priority management/span/lili style=line-height:120%;margin:0.0cm 0.0cm 0.0cm 0.2px;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-indent:0.2pxspan style=font-family:arial, helvetica, sans-serifProvide technical service support/span/lili style=line-height:120%;margin:0.0cm 0.0cm 0.0cm 0.2px;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-indent:0.2pxspan style=font-family:arial, helvetica, sans-serifMaintain direct contact with freight forwarders and logistics providers/span/lili style=line-height:120%;margin:0.0cm 0.0cm 0.0cm 0.2px;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-indent:0.2pxspan style=font-family:arial, helvetica, sans-serifEnsure smooth communication between internal departments and external partners/span/lili style=line-height:120%;margin:0.0cm 0.0cm 8.0pt 0.2px;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-indent:0.2pxspan style=font-family:arial, helvetica, sans-serifFlexibility to handle new tasks/span/li/ulp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif /pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongMain Requirements:/strong/span/pul style=margin-bottom:0.0cm;margin-top:0.0pxli style=line-height:120%;margin:0.0cm 0.0cm 0.0cm 0.2px;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-indent:0.2pxspan style=font-family:arial, helvetica, sans-serifCommercial Technical Institute Diploma/Three-year degree/span/lili style=line-height:120%;margin:0.0cm 0.0cm 0.0cm 0.2px;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-indent:0.2pxspan style=font-family:arial, helvetica, sans-serifFluency in English and at least one other European language (spoken and written)/span/lili style=line-height:120%;margin:0.0cm 0.0cm 0.0cm 0.2px;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-indent:0.2pxspan style=font-family:arial, helvetica, sans-serifPrevious experience of at least 10 years in a sales or customer service department with good knowledge of export Operations/span/lili style=line-height:120%;margin:0.0cm 0.0cm 0.0cm 0.2px;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-indent:0.2pxspan style=font-family:arial, helvetica, sans-serifStrong problem-solving skills, adaptability, and teamwork mindset/span/lili style=line-height:120%;margin:0.0cm 0.0cm 0.0cm 0.2px;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-indent:0.2pxspan style=font-family:arial, helvetica, sans-serifOpen-minded and internationally oriented/span/lili style=line-height:120%;margin:0.0cm 0.0cm 0.0cm 0.2px;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-indent:0.2pxspan style=font-family:arial, helvetica, sans-serifAbility to operate in a dynamic and constantly changing work environment/span/lili style=line-height:120%;margin:0.0cm 0.0cm 0.0cm 0.2px;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-indent:0.2pxspan style=font-family:arial, helvetica, sans-serifKnowledge of the main IT and management tools/span/lili style=line-height:120%;margin:0.0cm 0.0cm 8.0pt 0.2px;font-size:11.0pt;font-family:arial, helvetica, sans-serif;text-indent:0.2pxspan style=font-family:arial, helvetica, sans-serifKnowledge and use of SAP/span/li/ulpspan style=font-family:arial, helvetica, sans-serifstrongOur Diversity, Equity and Inclusion commitment​/strong/span/pp /ppspan style=font-family:arial, helvetica, sans-serifWe are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique./span/pp /p