Operations Support Manager ANZ

p style=margin:0.0cm 0.0cm 8.0pt;line-height:107%span style=We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands strongRay-Ban, Oakley, Oliver Peoples, Persol, Costa /strongand more, alongside esteemed licensed brands such as strongTiffany amp; Co, Burberry, and CHANEL/strong whilst our cutting-edge lenses strongVarilux/strong and strongTransitions/strong lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: strongSunglass Hut, Oakley, OPSM, Ray-Ban and Laubman amp; Pank./strong Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more./span/ppspan style=We are seeking a dedicated professional to enable sales growth and profitability for our strongRetail Network/strong. In this role, you will play a crucial part in delivering key operational initiatives aimed at expanding both new and existing channels. Your focus will be on continuously developing and improving essential operational components, aligning closely with global objectives, and fostering strong internal business relationships./span/pdivdiv dir=auto tabindex=0divdivp /ppReporting to the Senior Operations Support Manager and supported by the Store Operations Support Administrator, this role offers the opportunity to make an impact in a fast-paced retail environment. The position includes occasional travel across our ANZ store network and collaboration with global teams, which may require some communication outside standard business hours. We value flexibility and support a healthy work-life balance./p/div/div/div/divp /ppspan style=strongYour responsibilities/strong/span/pulliProvide operational support to stores via Service Desk tickets, email, and Microsoft Teams/liliMaintain the Store Operating Manual and implement best-practice operational processes across Retail stores/liliCoordinate key store operations including stocktakes, audits, and peak trading support activities/liliIdentify and implement process improvements to enhance store performance and operational efficiency/liliConduct regular store visits and facilitate Field Team Committee meetings to support operational excellence and compliance/liliSupport the implementation and maintenance of operational platforms and collaborate with local and global teams on operational initiatives/li/ulp /ppspan style=strongAbout you/strong/span/pulli style=span style=Tertiary Degree preferred but not essential/span/lili style=span style=Minimum 2 years’ experience in retail management with store operations experience desirable/span/lili style=span style=Proficiency in retail systems and advanced skills in Microsoft Word, Excel, and PowerPoint/span/lili style=span style=Skilled communicator with the ability to manage expectations effectively/span/lili style=span style=Strong influencing skills to guide stakeholders, demonstrating confidence and proactiveness in interactions with stakeholders of all levels of seniority/span/lili style=span style=Risk-aware, balancing commercial outcomes with compliance, and committed to continuous self-development/span/li/ulp style=margin:0.0cm 0.0cm 8.0pt;line-height:107% /pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%span style=strongWorking at EssilorLuxottica/strong/span/pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%span style=A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day. Working at our head-office located in North Sydney, you will enjoy:/span/pulli style=line-height:107%span style=Generous yearly $1,500 product allowance and Family amp; Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban, Laubman amp; Pank and EyeQ/span/lili style=line-height:107%span style=Up to 50% off Oakley eyewear and apparel throughout the year./span/lili style=line-height:107%span style=Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage./span/lili style=line-height:107%span style=Abundance of local cafes, a major shopping centre and close to public transport facilities/span/lili style=line-height:107%Volunteering with our charity partner OneSight, including volunteer leave and iChampion ambassador opportunities./lili style=line-height:107%span style=Wide range of career opportunities across the EssilorLuxottica network/span/lili style=line-height:107%span style=Complimentary full-time concierge services offering an exclusive hotel-style experience!/span/lili style=line-height:107%span style=Options for a hybrid working environment/span/li/ulp style=margin:0.0cm 0.0cm 8.0pt;line-height:107% /pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%span style=strongNext Steps/strong/span/pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%span style=To be considered for this opportunity, please click apply and send your resume today./span/pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%span style=em*Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in EssilorLuxottica*/em/span/pp style=margin:0.0cm;background-color:white;Times New Roman#39;, serifspan style=As an inclusive, team-first company, our people are at the core of everything we do./span/pp style=margin:0.0cm;background-color:white;Times New Roman#39;, serifspan style=We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage./span/pp style=margin:0.0cm;background-color:white;Times New Roman#39;, serifspan style=We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing./span/pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%span style=We work hard to create a safe and inclusive environment for all, and most importantly, were all about creating better experiences - for our customers and for each other./span/p