DIGITAL TRAINING - Internship

Description

We are looking for a motivated and tech-savvy intern to join our Digital Training team, based in Rome.

The intern will support the team in the management, monitoring and continuous improvement of digital training initiatives at worldwide level. This role will contribute in monitoring training performance, assisting markets in platform adoption, and ensuring the successful organization of training initiatives and events.

Les missions

• Support the monitoring and analysis of digital training activities, including e-learning completion rates, participation, engagement and performance reports at worldwide level.
• Contribute to the creation of periodical and ad hoc reports on learning platform data, helping the team identify trends, gaps and opportunities to boost markets’ performance.
• Support the management and maintenance of learning platform users’ databases, ensuring data accuracy and collaborating with Local Trainers, HR and IT teams when needed.
• Assist in the organization of online and in-presence training sessions, including managing invitations and organizational aspects, coordinating training materials, exchange and being exposed to different stakeholders to ensure excellence standards for the roll out of the initiatives.
• Support the upload, update and testing of digital learning contents on learning platforms or shared digital environments, ensuring usability, consistency and accuracy.
• Contribute to the creation and adaptation of digital training materials, presentations, guidelines, feedback questionnaires and surveys for the worldwide training community.
• Support the team in developing simple digital learning formats and visual contents using tools such as Canva and Articulate Rise, in line with brand guidelines and training objectives.
• Help keep the team training calendar updated, ensuring visibility on digital sessions, e-academy activities, Train the Trainers initiatives and other relevant training events, while avoiding overlaps and supporting market-specific needs where possible.

Profil

Qualifications Master’s Degree or current Master’s studies in Management, Learning & Development or similar fields. Strong interest in digital training and retail training environments. Good analytical skills and ability to work with data, reports and dashboards. Knowledge of Microsoft Office, especially PowerPoint and Excel. Interest in Generative AI and its application to training, content creation and learning experience improvement. Knowledge of content creation or authoring tools such as Canva, Articulate Rise or similar platforms would be considered a plus. Basic knowledge of survey tools, feedback analysis or data visualization tools would be considered a plus. Fluency in Italian and English. Personal Competencies Curiosity and proactivity. Planning and organizational skills. Problem Solving and analytical thinking. Accuracy and attention to detail. Strong relational and communication skills. Adaptability and willingness to learn in a fast-paced international environment.