Counter Manager Magasin K & Magasin Lyngby

Description

Do you wish to join the House of Dreams?

 

In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.

You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.

This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us:

Create Passionately

Craft together with joy

Excel for ultimate luxury

Lead with audacity

Cultivate Triumphant inclusivity

Commit and act to re-enchant the world.

Design your dreams with Dior.

 

Your Impact:

As a Counter Manager for Parfums Christian Dior at for our 2 locations at Magasin K & Magasin Lyngby, you will be responsible to deliver retail excellence in customer service, store operations, as well as engaging & driving your teams towards our business goals. This role requires excellent leadership skills, client relationship management, and operational efficiency to provide a luxury experience that aligns with Dior's standards.

Les missions

This is a full time position requiring 30h per week in Magasin K and 7h per week at Magasin Lyngby.

Achieve retail sales targets and contribute to counter retail KPIs on a daily basis

Drive & Motivate the team to reach daily gaols

• Lead Daily brief with targets & focus & including Trainings on novelties / top sellers, presentation of retail activation initiatives…
• Weekly target & development action plan for each team member driving them toward our team goal & developing individual strengths
• Monthly counter brief recapping on priorities & achievements vs target

 

Develop team to deliver retail Excellence

• Master knowledge on the brand, products & services, leveraging all retail educations tools
• Recruit & Develop durable relationships with clients through relevant clienteling actions in store & remotely
• Apply standards operation procedures for all retail processes (stock intake, inventory, purchase registration…)
• Monitor customer satisfaction KPIs (NPS, Mystery shopping) & develop action plans to improve our performance

 

Lead POS Operations focusing on efficiency & productivity

• Responsible for effective stock management (implementing inventories, replenishments, cycle counts according to guidelines)
• Ensure monitoring of OOS & replenishment to delivere relevant alerts / inputs to Retail operation & supply team
• Plan efficiently shifts according to store traffic & sell-out potential per hour/day/week/month
• Monitor stock of Point of sales material (gifts, samples art of gifting) & testers to ensure sufficient levels & efficient use

 

Promote Dior desirability & growth on the point of sale

• Responsible to implement merchandising guidelines & the POS and promptly alert on any issue / maintenance needed
• Develop strong relationships with retailers teams & management to make Dior best in class partner for the department store
• Identify & report of relevant business opportunities on the point of sales on a daily basis (results, action plan, competitor monitoring)

* The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects

Profil

Passionate retail leader with significant management experience ideally in Beauty / Luxury 8-10 years of previous professional experience with proven track record of delivering results in a competitive retail environment Danish and English proficiency, any other language is a plus Soft skills that align with our values: Create Passionately: · Creative & Innovative · Initiative Lead with Audacity: · Exemplary Leadership & People Management Capacity · Assertive & Proactive Craft Together with Joy: · Teamwork & Collaboration · Emotional Intelligence Cultivate Triumphant Inclusivity · Learning Agility · Integrity Excel for Ultimate Luxury: · Attention to detail · Strategic Thinking Commit & Act to re-enchant the world: · Change Management · Business Acumen

Informations complémentaires

Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.

At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.

(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).

Perspectives d'évolution

Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.

At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.

(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).

Étapes du recrutement

RECRUITMENT STEP

Submit your application via our website. A recruiter will review your application. If your profile aligns with the requirements defined by our Hiring Team, you will be contacted for an initial HR interview. Subsequently, you will have subsequent  interviews with the Hiring Manager, the Team Leader.

* The process outlined above is subject to change based on the company's evolving business needs.