Client Advisor

Description

Position Overview As a Client Advisor at BVLGARI, you will deliver a world-class luxury experience, building lasting client relationships while achieving sales targets. Your expertise in storytelling, product knowledge, and client engagement will embody the brand’s heritage.

Les missions

Key Responsibilities Client Experience & Sales • Deliver a seamless, personalized luxury experience, ensuring that every client interaction is memorable. • Master the BVLGARI Selling Ceremony, tailoring the approach to each client’s needs, lifestyle, and motivations. • Convey the passion, heritage, and values of BVLGARI, fostering deep client connections and brand loyalty. • Proactively achieve and exceed sales targets, contributing to both individual and boutique goals. • Drive high-end sales by curating premium, exclusive experiences for top-tier clients. Client Relationship Management • Build and maintain long-term relationships with new and existing clients, becoming their trusted advisor. • Expand and nurture a strong client portfolio through strategic outreach, referrals, and personalized follow-ups. • Utilize CRM tools and data-driven insights to engage, track, and retain clientele. • Serve as a BVLGARI brand ambassador at private client events, in-store activations, and high-profile engagements Boutique Operations • Uphold brand standards by ensuring a pristine, welcoming, and luxurious boutique environment. • Participate in inventory control, visual merchandising, and product replenishment. • Support boutique opening and closing procedures, ensuring daily readiness. • Assist with special projects, high-profile client requests, and operational needs

Profil

Your Profile • Proven success in luxury retail, with a strong record of meeting and exceeding sales targets. • Expertise in engaging high-net-worth clients and executing sophisticated sales interactions. • Fluency in luxury storytelling—passionate about craftsmanship, design, and brand heritage. • Exceptional interpersonal skills—confident, engaging, and adaptable to a diverse clientele. • Proactive, self-motivated, and results-driven, with an entrepreneurial spirit. • Tech-savvy, proficient in CRM software and digital clienteling tools. • Multi-lingual skills are a plus to cater to an international clientele passionate about luxury craftsmanship and brand storytelling. • Self-motivated, results-driven, and proactive. • Tech-savvy, with CRM and digital clienteling proficiency. • Being Multilingual is a plus when serving a global clientele.